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free uk delivery available

easy returns in the uk

click & collect from 2,800 stores

Exceptional Customer Service

free uk delivery available

easy returns in the uk

click & collect from 2,800 stores

Exceptional Customer Service

Shipping Exclusions

Shipping Exclusions

Certain items which we sell are affected by postal regulations, meaning that they cannot be shipped in normal post, and have to be sent by courier.

Examples of this are:

  • Lithium batteries
  • Flashlights containing lithium batteries
  • Flammable items - candles, waxes, polishes etc.

The shipping options that you'll see at checkout are calculated automatically for the contents of your cart.

These excluded items are, sadly, usually not eligible for our free shipping services.