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It is against the law for us to sell a knife or anything with a blade to anyone under the age of 18. Additionally, since April 2022, it is illegal to deliver a bladed item to a residential address in the United Kingdom without age verification. We actively check that all customers buying these items are aged over 18 years, both at the time of sale, and at the point of delivery. We use a number of third-party sources of information to verify age at point of sale. At delivery, the recipient will need to provide proof of age to the delivery person.

Yes, probably. Please use the button below to tell us the product name and manufacturers' part number (where possible) and we will get back to you with price and availability. If you then provide us with your name, delivery address and a telephone number for payment details we will order this item for you and process as normal. These "special orders" must be paid for in advance and are not refundable.

Yes, if you place your order as normal on www.heinnie.com, we will add the shipping costs (listed on www.heinnie.com/shipping). We will charge you in Pounds Sterling (GBP) and your card company will convert to your local currency. When placing your order please be sure to put your card address down exactly as it appears on your statement so that we can obtain authorisation from your bank.

Unfortunately, the manufacturers will not supply us with these items. You will need to contact the manufacturer direct. Most of the manufacturers that we deal with have their own website with a "contact us" section. If you email them with your request they will usually sort these spares out for you.

Postal charges mean that it is not possible to ship the lowest value items at zero cost. Free delivery is available on higher value orders.

Yes, if you want to place an order just use the button below to tell us the product codes, your name, delivery address and a telephone number we will email you back with a total amount and our bank details and you can then deposit this direct into our account. As soon as it clears we can process your order as normal.

Yes, we accept Postal Orders and Paypal. However we will require proof of age if you are using either of these methods. This is because we will not be able to satisfactorily confirm your age as over eighteen. Proof may be in the form of a copy of your passport, driving licence or other government-issued ID. Please note that once your age has been confirmed, any future orders will be free of age verification delays.

Yes! Please place your order as normal on heinnie.com, and, importantly, please use the full postcode for your BFPO address. For example, BFPO 801 has a postcode of "BF1 1AA". For your "Delivery Country", please select "United Kingdom". For a list of BFPO Addresses and Postcodes, here's the link that you need : https://www.gov.uk/bfpo/find-a-bfpo-number

Yes. We are able to offer trade pricing on some of our lines.
For more information, please visit our trade site: https://persson-jones.uk

The tracking information for your parcel is shown in your order history and in the dispatch email that we sent with your order.
https://heinnie.com/account.php?action=order_status
Still need help? Contact us using the button below.