Incredible service from Hennies
You will see my review below giving this knife one star rating and the reasons for it so I wont go through all that again or people will become bored. But basically once opened the knife was very difficult to close and one that I bought from another company wouldnt shut at all and I had to send it back open! Well with this one the box had long been recycled but I phoned Richard the Sales director who knows me as I have been buying knives and equipment from Hennies for more years than I care to remember. He could not have been more helpful, he picked one off of the shelf and sent a video of him opening and closing it to my phone and told me that I could have that one to replace it. I received it today and as soon as I tried opening and closing it, it was obvious that it was totally different to the original one, no problem at all in closing it. The knife itself if very impressive, they are certainly substantial and razor sharp, the knife feels huge in the hand I reckon that you could chop a tree down with it. I would recommend it to anyone, but just make sure it is tested before you get it for closing as there is clearly a fault in the locking design that surfaces on the odd one. THIS IS WHY IT IS WORTH STICKING WITH HENNIES AND GETTING ALL YOUR GEAR FROM THEM, THEIR SERVICE IS SECOND TO NONE, AND THERE IS NO DOUBT THAT RICHARD HIMSELF HAS A LOT TO DO WITH THAT, THEY CAN BE TRUSTED AND THAT IS WORTH A LOT, THANKS VERY MUCH TO RICHARD HE IS A GREAT ASSET TO THAT COMPANY.